Integrations Overview

Intergrations - Customer Support

IntegrationLink to Integration
Salesforce Live Agent - Integrate Chat Apps messaging from within SalesforceLink to Integration
Zendesk Support - Send and receive notifications about ticket updates from different Chat apps channels

Zendesk Notifcation Webhook- Leverage the Zendesk triggers system and 8x8 API to send SMS when an event occurs on Zendesk
Link to Integration

Link to Integration
Freshdesk - Integrate SMS or Chat Apps messaging within Feshdesk's ticketing[Link to Integration] (https://developer.8x8.com/connect/docs/freshdesk)

Integrations Automated Workflows

IntegrationLink to Integration
Zapier - Connect your apps on ZapierLink to Integration
Workato - Integrate SMS messaging with Workto's workflowLink to Integration
Apple's Shortcuts- Send SIngle SMS API request using the Apple's Shortcut AppLink to Integration

Security

IntegrationLink to Integration
Auth0 - Identity and authentication service that can integrate 8x8 SMS to send one-time passwords for 2FALink to Integration

Logistics

IntegrationLink to Integration
Detrack - easy to use tracking service with automatic real-time notifications that send SMS notification based on event triggersLink to Integration

Mobile and Web Marketing

IntegrationLink to Integration
CleverTap - Add SMS or Chat Apps messaging in your mobile marketing campaigns[Link to Integration] (https://developer.8x8.com/connect/docs/clevertap)
Braze - Engage more customers with SMS or Chat Apps with Braze[Link to Integration] (https://developer.8x8.com/connect/docs/braze)
Adobe Campaigns - allows you to launch, measure, and automate campaigns across every channel. USe 8x8 SMS functionality into one other communication channel[Link to Integration] (https://developer.8x8.com/connect/docs/adobe-campaigns)
Oracle Responsys - helps you manage, personalize, and orchestrate interactions across all channels to deliver timely, helpful messages in the moments that matter[Link to Integration] (https://developer.8x8.com/connect/docs/oracle-responsys)