Integrations Overview
Intergrations - Customer Support
Integration | Link to Integration |
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Salesforce Live Agent - Integrate Chat Apps messaging from within Salesforce | |
Zendesk Support - Send and receive notifications about ticket updates from different Chat apps channels Zendesk Notifcation Webhook- Leverage the Zendesk triggers system and 8x8 API to send SMS when an event occurs on Zendesk | |
Freshdesk - Integrate SMS or Chat Apps messaging within Feshdesk's ticketing |
Integrations Automated Workflows
Integration | Link to Integration |
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Zapier - Connect your apps on Zapier | |
Workato - Integrate SMS messaging with Workto's workflow | |
Apple's Shortcuts- Send SIngle SMS API request using the Apple's Shortcut App |
Security
Integration | Link to Integration |
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Auth0 - Identity and authentication service that can integrate 8x8 SMS to send one-time passwords for 2FA |
Logistics
Integration | Link to Integration |
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Detrack - easy to use tracking service with automatic real-time notifications that send SMS notification based on event triggers |
Mobile and Web Marketing
Integration | Link to Integration |
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CleverTap - Add SMS or Chat Apps messaging in your mobile marketing campaigns | |
Braze - Engage more customers with SMS or Chat Apps with Braze | |
Adobe Campaigns - allows you to launch, measure, and automate campaigns across every channel. USe 8x8 SMS functionality into one other communication channel | |
Oracle Responsys - helps you manage, personalize, and orchestrate interactions across all channels to deliver timely, helpful messages in the moments that matter |
Updated 3 months ago