Integrations Overview
Intergrations - Customer Support
| Integration | Link to Integration |
|---|---|
| Salesforce Live Agent - Integrate Chat Apps messaging from within Salesforce | Link to Integration |
| Zendesk Support - Send and receive notifications about ticket updates from different Chat apps channels Zendesk Notifcation Webhook- Leverage the Zendesk triggers system and 8x8 API to send SMS when an event occurs on Zendesk | Link to Integration Link to Integration |
| Freshdesk - Integrate SMS or Chat Apps messaging within Feshdesk's ticketing | Link to Integration |
Integrations Automated Workflows
| Integration | Link to Integration |
|---|---|
| Zapier - Connect your apps on Zapier | Link to Integration |
| Workato - Integrate SMS messaging with Workto's workflow | Link to Integration |
| Apple's Shortcuts- Send SIngle SMS API request using the Apple's Shortcut App | Link to Integration |
| Make - Connect your apps on Make | Link to Integration |
| Cognigy - Connect to Cognigy, a Conversational AI platform. | Link to Integration |
Security
| Integration | Link to Integration |
|---|---|
| Auth0 - Identity and authentication service that can integrate 8x8 SMS to send one-time passwords for 2FA | Link to Integration |
| Okta - Identity and access management platform that can integrate 8x8 SMS to send one-time passwords (OTP) for 2FA via inline hooks | Link to Integration |
Logistics
| Integration | Link to Integration |
|---|---|
| Detrack - Easy to use tracking service with automatic real-time notifications that send SMS notification based on event triggers | Link to Integration |
Mobile and Web Marketing
| Integration | Link to Integration |
|---|---|
| CleverTap - Add SMS or Chat Apps messaging in your mobile marketing campaigns | Link to Integration |
| Braze - Engage more customers with SMS or Chat Apps with Braze | Link to Integration |
| Adobe Campaigns - allows you to launch, measure, and automate campaigns across every channel. Use 8x8 SMS functionality into one other communication channel | Link to Integration |
| Oracle Responsys - helps you manage, personalize, and orchestrate interactions across all channels to deliver timely, helpful messages in the moments that matter | Link to Integration |
| MoEngage - allows you to launch, measure, and automate campaigns via Whatsapp. | Link to Integration |
Updated 7 months ago