Supported channels and statuses
Channel | Channel type value | Accepted | Sent | Delivered | Read |
---|---|---|---|---|---|
SMS | sms | ✅ | ✅ | ✅ | ❌ |
whatsapp | ✅ | ✅ | ✅ | ✅ | |
Viber | viber | ✅ | ✅ | ✅ | ✅ |
Facebook Messenger | facebook | ✅ | ✅ | ✅ | ✅ |
Zalo Notification Service | zalo | ✅ | ✅ | ✅ | ❌ |
WeChat (Coming Soon) | wechat | ✅ | ✅ | ❌ | ❌ |
KakaoTalk (Coming Soon) | kakao | ✅ | ✅ | ❌ | ❌ |
Supported Content Types
Channel | Channel type value | Text | Template | Image | Video | Button | File | Location |
---|---|---|---|---|---|---|---|---|
SMS | sms | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
whatsapp | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
Viber | viber | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
Zalo Notification Service | zalo | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |