Supported channels and statuses
| Channel | Channel type value | Accepted | Sent | Delivered | Read |
|---|---|---|---|---|---|
| SMS | sms | ✅ | ✅ | ✅ | ❌ |
whatsapp | ✅ | ✅ | ✅ | ✅ | |
| Viber | viber | ✅ | ✅ | ✅ | ✅ |
| Facebook Messenger | facebook | ✅ | ✅ | ✅ | ✅ |
| Zalo Notification Service | zalo | ✅ | ✅ | ✅ | ❌ |
| WeChat (Coming Soon) | wechat | ✅ | ✅ | ❌ | ❌ |
| KakaoTalk (Coming Soon) | kakao | ✅ | ✅ | ❌ | ❌ |
Supported Content Types
| Channel | Channel type value | Text | Template | Image | Video | Button | File | Location |
|---|---|---|---|---|---|---|---|---|
| SMS | sms | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
whatsapp | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Viber | viber | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Zalo Notification Service | zalo | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |