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API Reference
GuidesAPI ReferenceChangelog

8x8 Contact Center Chat API

  • Authentication
    • Creates a new access token that can be used for API access.post
  • WebHooks
    • Retrieves all customer webhooks based on the associated token information.get
    • Creates a new customer webhook.post
    • Get webhook by Id.get
    • Updates the full webhook resource by Id.put
    • Deletes the webhook by Id.del
    • The endpoint used to validate that the webhook is working and reachable.post
  • JwkKeys
    • Returns the public JWK.get
  • Channels
    • Retrieves all customer Chat API channels.get
    • Creates a channel.post
    • Get ChatAPI channel by Id.get
    • Update ChatAPI channel by Id.put
    • Delete ChatAPI channel by Id.del
  • Conversations
    • Returns all conversations belonging to the customer.get
    • Creates a new conversation.post
    • Retrieves conversation details.get
    • Retrieve the conversation participants.get
    • Customers leaves conversation.del
    • Retrieves the conversation messages.get
    • Send a message.post

Creates a new access token that can be used for API access.

post https://api.8x8.com/oauth/v2/token

Creates a new access token that can be used for API access.

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