Converse 2.0 Reporting API
Export conversation, message and agent data from Converse 2.0.
Converse 2.0 was formerly known as Moobidesk Enterprise. Hostnames still use the
moobidesk.com domain.
These are also the only read APIs
Converse 2.0 has no "get conversation" or "list messages" operation. If you need to read conversation history — not just report on it — these operations are the way to do it. Get conversations data and Get chats data together give you the conversation and its messages.
Authentication
Every request is authenticated with an apiKey / apiSecret pair issued by 8x8 for your
account. Both are sent as properties of the JSON request body, not as headers.
Paging
All operations page at 100 records per page. Send page: 1 for the first page, and
read data.lastPage from the response to discover how many pages exist.
Response envelope
{ "status": "Ok", "message": "Success", "data": { ... } }
{ "status": "Failed", "message": "<error_message>" }
A failed request is still returned with HTTP 200 and status: "Failed" — check the
status property rather than relying on the HTTP status code alone.
Contact
8x8 Converse 2.0: cpaas-sales@8x8.com