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View Viber docs
Viber message templates
You can now create and manage Viber message templates — pre-approved message formats for transactional messages and OTPs, with dynamic {{parameter}} placeholders substituted at send time. Creating templates requires an admin role on the account.
Two template categories
| Category | Use for |
|---|---|
| Transactional | Order confirmations, shipping updates, appointment reminders. |
| OTP | One-time passwords and verification codes. |
Create a template via the API
POST /api/v1/accounts/{accountId}/channels/{viberChannelId}/templates
The request body takes name (lowercase letters, numbers, and underscores), category (Transactional or OTP), language (e.g. en, id), and text with {{parameter_name}} placeholders for the dynamic parts.
Full Viber channel docs
This release also published the complete Viber channel documentation set — account onboarding, concepts & fundamentals, sessions, billing, compliance, and the message API library.
This is the release entry. For the full feature documentation, use the docs link above.