Get and Delete Viber template endpoints

You can now retrieve and delete Viber message templates via API, in addition to creating them.

Retrieve templates

GET /api/v1/accounts/{accountId}/channels/{channelId}/templates

Returns a templates array with one entry per template/language combination:

Field	Description
templateId	Viber's internal identifier for the template.
name	The template name.
text	The template message text.
language	Language code for the template.
category	Template category (Transactional or OTP).
params	Parameter definitions used in the template text.
status	Current approval status with Viber: Approved, Pending, or Rejected.
createdAt / updatedAt	Timestamps for creation and last update.

Delete a template

DELETE /api/v1/accounts/{accountId}/channels/{channelId}/templates/{templateName}?language={language}

Because each language variant of a Viber template is stored as its own template, the language query parameter is required to identify which variant to delete. A successful deletion returns 200 OK with an empty body; if the template/language pair doesn't exist, the endpoint returns 404 Not Found.

Deleting templates is rate-limited to 20 requests per minute per partner.

Read more

• Viber Templates Management guide
• Get Viber templates — API reference
• Delete Viber template — API reference