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XCaaS Analytics & Content XCaaS Actions & Events 8x8 Connect JaaS We're Hiring!

Guides API Reference

XCaaS Analytics & Content XCaaS Actions & Events 8x8 Connect JaaS We're Hiring!

API Reference

Guides API Reference

Contact Center Chat Gateway

WebHooks
JwkKeys
- Returns the public JWK.get
Channels
Conversations
Participants
- Retrieve the conversation participants.get
- User leaves conversation.patch
Messages
Attachments

Chapi - Chat API

chat
- Send a message to a public chat room.post
- Fetches messages for a room. Defaults to `CHAPI sandbox` room.get

8x8 Contact Center Dynamic Campaigns

Campaign Control
- The change status for an existing campaign.patch
Record Management
- Add a new customer to an existing campaignpost
- This method deletes customers from an existing campaign.delete

Contact Center Agent Status API

Agent status

Contact Center Agent Status API

Agent status

8x8 Contact Center Chat API V2

Authentication
- Creates a new access token that can be used for API access.post
WebHooks
JwkKeys
- Returns the public JWK.get
Channels
Conversations

Creates a channel.

post https://api.8x8.com/chat-gateway/v1/channels

Create a new channel for a customer.

Language

Credentials

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