Get interaction insights
GET/v1/public/tenants/:tenantId/interactions-insight
Retrieves interaction insights for a tenant, including interactions list and speech analytics.
Supports four search strategies:
contactId+crmId(both required)accountId(crmId optional)email(crmId must not be provided)phoneNumber(crmId must not be provided)
If startTime and endTime are omitted, a default time window is applied (1 year).
Request
Responses
- 200
- 400
- 401
- 403
- 500
Successfully retrieved interaction insights
Bad request — invalid or missing search criteria
Unauthorized — missing or invalid API key
Forbidden — tenant does not belong to the authenticated customer
Internal server error