JUMP TO8x8 Contact Center Chat APIAuthenticationCreates a new access token that can be used for API access.postWebHooksRetrieves all customer webhooks based on the associated token information.getCreates a new customer webhook.postGet webhook by Id.getUpdates the full webhook resource by Id.putDeletes the webhook by Id.deleteThe endpoint used to validate that the webhook is working and reachable.postJwkKeysReturns the public JWK.getChannelsRetrieves all customer Chat API channels.getCreates a channel.postGet ChatAPI channel by Id.getUpdate ChatAPI channel by Id.putDelete ChatAPI channel by Id.deleteConversationsReturns all conversations belonging to the customer.getCreates a new conversation.postRetrieves conversation details.getRetrieve the conversation participants.getCustomers leaves conversation.deleteRetrieves the conversation messages.getSend a message.post8x8 Contact Center Call API ReferencePhone callsCreates an agent assigned outbound phone interaction for calling the desired number.postAmmends the transaction codes for both an interaction and the associated agent.putEnds a phone call based on the interactionId.deleteHangs up the call for an agent. If the call is a conference or call was transferred it will not hang up for the other participants.deleteFrees up the agent lines in preparation to take the next call.deleteFrees up a telephone line for the specified agent in preparation for the next call.deleteContact Center Agent Status APIAgent statusObtain the status for tenant agents. Agents can be filtered by group. Pagination is currently not available.getThe bulk operation for setting the status for multiple agents.postObtains the status for a specific agent.getSets the agent status for a specific agent.putCreates a channel.post https://api.8x8.com/vcc/{region}/chat/v2/tenant/{tenant-id}/channelsCreate a new channel for a customer.