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Check business hours and get the autoresponder message

POST 

/rest/api/conversation/autoresponder

Reports whether a queue is inside Business Hours (BH) or After-Business Hours (ABH) at a given time.

When the queue is in ABH and an autoresponder message is configured, the message template is returned so you can send it yourself.

Note this operation returns its result at the top level rather than inside data, and does not use the status / message envelope of the other operations.

Request

Responses

Whether the queue is open, and the autoresponder message if applicable.