Creates a post agent assignment for a conversation.
POST/chat-gateway/v1/conversations/:conversationId/post-agent-assignment
Creates a post-agent assignment for a conversation. This endpoint allows the conversation to be handed back to the bot after an agent finishes their interaction, to ensure seamless continuation of the customer's digital journey after agent interactions, allowing for tasks such as surveys or further automated assistance. The flexible assignment mechanism supports various post-conversation workflows and is designed to be extensible for different use cases after the agent engagement has concluded.
Request
Responses
- 201
- 400
- 401
- 404
- 500
- default
CREATED
Contains a descriptive response for a bad request that is due to data validation.
Contains a descriptive response.
Contains a descriptive information.
Contains a description of the error.
Contains a description of the error.