Supported Messaging Apps
Supported channels and message statuses
| Channel | Channel type value | Accepted | Sent | Delivered | Read |
|---|---|---|---|---|---|
| SMS | sms | ✅ | ✅ | ✅ | ❌ |
whatsapp | ✅ | ✅ | ✅ | ✅ | |
| Viber | viber | ✅ | ✅ | ✅ | ✅ |
| Zalo Notification Service | ZaloNotification | ✅ | ✅ | ✅ | ❌ |
| LINE Official Notification | LineNotification | ✅ | ✅ | ✅ | ❌ |
| Line Official Account | line | ✅ | ✅ | ❌ | ❌ |
| RCS | RCS | ✅ | ✅ | ✅ | ✅ |
Supported channels and directions
| Channel | Channel type value | Inbound Message | Outbound Message |
|---|---|---|---|
| SMS | sms | ✅ | ✅ |
whatsapp | ✅ | ✅ | |
| Viber | viber | ✅ | ✅ |
| Zalo Notification Service | ZaloNotification | ❌ | ✅ |
| LINE Official Notification | LineNotification | ❌ | ✅ |
| Line Official Account | line | ✅ | ✅ |
| RCS | RCS | ✅ | ✅ |