The Cloud Storage Service guides and API reference have been reorganized and expanded, adding documentation for region discovery and archived-object restoration, and reordering both the guides and the reference navigation around them.
A new guide documents Coexistence — connecting a phone number that's already active in the WhatsApp Business app to the WhatsApp Business Platform (Cloud API) through 8x8 Connect or the ChatApps API, so both keep working on the same number at once. Your team can keep answering 1:1 chats from the mobile app while 8x8 Co…
The technical requirements & whitelists(/jaas/docs/technical-requirements-whitelists) page previously listed TCP port 443 as required for JVB video bridges. That was inaccurate — JVB media only requires UDP port 10000, and TCP 443 is not a valid destination port for it. The Video Bridges section has been corrected acco…
The Callflows API now accepts two optional top-level fields for tracking your own requests: clientRequestId and clientBatchId. Both are echoed back in the Voice Session Summary (VSS) webhook, so you can correlate a webhook back to the request that created it, or to the batch it belongs to, without keeping your own mapp…
Sample URL values across the SMS and Business Messaging (Chat Apps) API documentation — webhook configuration, dlrCallbackUrl, delivery-receipt callback overrides, and rich-content URL fields — now use https://example.com instead of http://example.com, so the examples no longer read as an endorsement of plain HTTP for…
You can now receive a Viber Template Status Webhook when Viber moderates a message template you registered, so your systems stay in sync without polling.