Dashboard

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The dashboard is the first thing you see after you log in. It gives you a live summary of active incidents and a 30-day snapshot of your alert performance.

Active incidents

The top section (Active incidents) shows a card for each incident that's still active. Each card tells you:

• Title and severity (Critical, Medium, or Low)
• The owner of the incident
• When it was sent and the number of messages in the thread
• A preview of the message that was sent
• The acknowledgement percentage so far
• Number of recipients targeted
• Duration — how long the incident has been active

Click any card to open the full Incident Details page.

Analytics

Below the incident cards, the Analytics — last 30 days section summarises recent performance:

Metric	What it measures
Total Incidents	Number of incidents sent in the last 30 days.
Delivery rate	Percentage of sent messages successfully delivered to recipients.
Acknowledgement rate	Percentage of recipients who acknowledged.
Time to acknowledge	Average time between sending an incident and a recipient responding.

For trends, channel effectiveness, and per-incident breakdowns over any period, see the Analytics page.

Recent Incidents table

Scroll to the bottom of the dashboard to find the Recent Incidents table — your most recent incidents at a glance, without navigating to the full Incidents page. It shows these columns:

Column	Description
Incident	The incident title.
Severity	Critical, Medium, or Low.
Source	Manual (created by a user) or Automation (triggered by a scenario).
Recipients	Number of people targeted.
Response rate	Percentage of recipients who responded.
Status	Active or Resolved.
Date	When the incident was created.

Click View all to open the full Incidents page.

Navigation bar

Two quick-action buttons are always available in the top navigation bar, no matter which page you're on:

• + Create Incident — Opens the incident creation drawer immediately.
• Launch Scenario — Runs a saved automation scenario on demand.