The list of all objects that meet the filter rule criteria.

Tagging
The CSS API features a generic tagging methodology. The tags on each object are determined either systematically or by customer definition. Systematic tags are generated by the underlying provider system.
The following object types are supported:

• callrecording
• callcenterrecording
• screenrecording
• meeting

The tag types vary depending on the provider.
callrecording

• pbxname The human readable name of the PBX system.
• extensionId The machine readable ID of the telephone extension which generated the object.
• pbxId The machine readable ID of the PBX system.
• callId The ID which describes the voice interaction.
• direction The direction of the interaction.
• relativePath The relative path of the object in storage.
• callerId The calling line ID generated by the telecom provider.
• startTime The date/time stamp when the voice interaction was established.
• duration The duration of the voice interaction in milliseconds.
• extensionNumber The human readable PBX extension number.
• endTime The date/time stamp when the voice interaction was terminated.

callcenterrecording

• direction The direction of the interaction.
• agentId The agent identifier.
• callId The call identifier.
• callSnippetId The identification call for snippets.
• callerId The caller's phone number.
• calleeId The called phone number.
• callerName The caller name.
• calleeName The called name.
• address The called phone number.
• queueNumber The VCC queue number.
• queueName The VCC queue name.
• channelName The VCC channel name.
• transactionId VCC transaction identifier.
• holdDuration The hold duration.
• billingTelephoneNumber The phone number used for billing (internal use).
• startTime The interaction start time.
• duration The duration of the voice interaction in seconds.
• ipbxid The PBX name.
• agentName The agent name.
• tenantId The tenant identifier.
• extensionNumber The agent extension number (e.g., 1000).
• mediaUrl The NFS file name (internal use).
• branchId The branch (site) identifier.

screenrecording

• agentId The agent identifier.
• callId The call identifier.
• startTime The call start time.
• tenantId The tenant identifier.
• transactionId The VCC transaction identifier.

meeting

• duration The duration of the meeting in milliseconds.
• meetingUrl The URL which was used for the meeting.
• sessionId The unique machine readable session ID of the meeting.