Procedure

You can obtain an API key using your 8x8 Admin Console implementation.

To obtain your 8x8 API key:

  1. Access your 8x8 Admin Console implementation.

  2. Click API Keys

  1. Click Create App
  1. Add your Application.

    • Enter an application name

    • Under API products select VCC Chat API to create an API key enabled for the Contact Center Chat API and click Save.

    • You can edit your application or inspect the API Key & Secret by clicking on the entry.

Access token

Copy your API Key and secret to create a temporary access token.

You use the temporary access token to call the Chat API endpoints.

Refer to create a temporary access token to obtain another token after the one you are currently using expires.


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