Procedure

You can obtain an API key using your 8x8 Admin Console implementation.

To obtain your 8x8 API key:

1. Access your 8x8 Admin Console implementation.

2. Click API Keys

3. Click Create App

4. Add your Application.

   • Enter an application name

   • Under API products select VCC Chat API to create an API key enabled for the Contact Center Chat API and click Save.

   • You can edit your application or inspect the API Key & Secret by clicking on the entry.

Access token

Copy your API Key and secret to create a temporary access token.

You use the temporary access token to call the Chat API endpoints.

Refer to create a temporary access token to obtain another token after the one you are currently using expires.