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Converse

Converse is an omnichannel customer engagement platform that brings popular communication channels — including WhatsApp, SMS, Viber, Email, Line, Webchat, Facebook Messenger, and Instagram Messaging — together into a single, intuitive dashboard. The platform streamlines customer interactions and offers a rich set of configurable features and reports to meet your organization's unique requirements.

To get access to Converse, please reach out to your account manager (cpaas-sales@8x8.com).