Introduction

Welcome to the XCaaS Actions & Events Developer hub. You'll find comprehensive guides and documentation to help you start working with XCaaS Actions & Events as quickly as possible, as well as support if you get stuck. Let's jump right in!

Actions & Events will allow you to interact with in progress sessions and transactions, get real-time streams.
You can be up and running pausing a contact center recording, changing the state of an agent, adding records to a campaign or stream events from your contact center as quickly as you can fill our the API request!

You will find Guides which describe the APIs and some use cases and API References which allow you to test and try the APIs right from this site.