Webhooks
Before you can set up your Chat channel, you must first create a Webhook. Whenever an agent adds a message to a conversation that you create using the Chat API, 8x8 makes an HTTP call to the Webhook URL.
A Webhook can be created either via UI or via API.
Create a Webhook using Configuration Manager
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Access your Configuration Manager implementation.
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Go to Integrations > Webhooks.
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- Click Add webhook
- Click Save
Create a Webhook using API
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Access your API key
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Call the Create a WebHook endpoint
Updated over 1 year ago