Webhooks
Before you can set up your Chat channel, you must first create a Webhook. Whenever an agent adds a message to a conversation that you create using the Chat API, 8x8 makes an HTTP call to the Webhook URL.
A Webhook can be created either via UI or via API.
Create a Webhook using Configuration Manager
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Access your Configuration Manager implementation.
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Go to Integrations > Webhooks.
![Screenshot 2021-07-06 at 16.03.36.png 3322](https://files.readme.io/fbd3cf3-Screenshot_2021-07-06_at_16.03.36.png)
- Click Add webhook
- Click Save
Create a Webhook using API
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Access your API key
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Call the Create a WebHook endpoint
Updated 9 months ago