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JaaS Chapi Contact Center

Home Guides API Reference

v1

JaaS Chapi Contact Center

v1Home Guides API Reference

Overview of Integrations

Integrations Overview

SMS API Tutorials

Tutorial - Single SMS
Tutorial - Batch SMS
Tutorial - Mobile Verification
Tutorial - SMS Engage

Chat Apps Tutorials

ChatApps: usage samples

API Information

Getting Started
Authentication
API Rate Limiting
Security
Webhook migration guide

Integrations - Automated Workflows

Zapier
Workato
Apple's Shortcuts

Integrations - Customer Support

Salesforce Live Agent
Zendesk Support
Zendesk - Notifications Webhook
Freshdesk

Integrations - Security

Auth0

Integrations - Logistics

Detrack

Integrations - Mobile and Web marketing

Adobe Campaigns
Braze
CleverTap
Oracle Responsys

Voice SDK

Overview
Android - Integrating the SDK
- Using the Android SDK
- API Specification - Android
iOS - Integrating the SDK
- Using the iOS SDK
- API Specification - iOS

8x8 Converse

8x8 Converse - Overview
Dashboard
My Conversations
- Ticket Queue Logic
- Ticket Management
All Conversations
Configuration
Agent Management
Advanced Queueing

Contacts API Tutorials

Creating a contact
Create a group and add a contact to that group

8x8 Connect

Overview
Multi-channel Sender (MCS)
- Sending SMS using MCS
- Sending WhatsApp messages using MCS
Contact Management
Automation Builder
User management
Data Center Region

Advanced queueing tutorial

Please check out the video tutorial below.

Updated about 2 months ago