Customer group based queueing
Customer group-based queuing allows you to match agents with a group of customers. This condition uses Connect's contacts group management(Please see Contact Management for more information)
![Screenshot 2022-10-13 at 11.33.28 PM.png 944](https://files.readme.io/1f9b7d1-Screenshot_2022-10-13_at_11.33.28_PM.png)
Updated almost 2 years ago
Customer group-based queuing allows you to match agents with a group of customers. This condition uses Connect's contacts group management(Please see Contact Management for more information)
Updated almost 2 years ago