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JaaSChapiContact Center8x8 CPaaS
v1HomeGuidesAPI Reference

Overview of Integrations

  • Integrations Overview

SMS API Tutorials

  • Tutorial - Single SMS
  • Tutorial - Batch SMS
  • Tutorial - Mobile Verification
  • Tutorial - SMS Engage

Chat Apps Tutorials

  • ChatApps: usage samples

API Information

  • Getting Started
  • Authentication
  • API Rate Limiting
  • Security
  • Webhook migration guide

Integrations - Automated Workflows

  • Zapier
  • Workato
  • Apple's Shortcuts

Integrations - Customer Support

  • Salesforce Live Agent
  • Zendesk Support
  • Zendesk - Notifications Webhook
  • Freshdesk

Integrations - Security

  • Auth0

Integrations - Logistics

  • Detrack

Integrations - Mobile and Web marketing

  • Adobe Campaigns
  • Braze
  • CleverTap
  • Oracle Responsys

Voice SDK

  • Overview
  • Android - Integrating the SDK
    • Using the Android SDK
    • API Specification - Android
  • iOS - Integrating the SDK
    • Using the iOS SDK
    • API Specification - iOS

8x8 Converse

  • 8x8 Converse - Overview
  • Dashboard
  • My Conversations
    • Ticket Queue Logic
    • Ticket Management
  • All Conversations
  • Configuration
  • Agent Management
  • Advanced Queueing
    • Channel based queueing
    • Country based queueing
    • Customer group based queueing
    • Combining different queue conditions
    • Advanced queueing tutorial

Contacts API Tutorials

  • Creating a contact
  • Create a group and add a contact to that group

8x8 Connect

  • Overview
  • Multi-channel Sender (MCS)
    • Sending SMS using MCS
    • Sending WhatsApp messages using MCS
  • Contact Management
  • Automation Builder
  • User management

Advanced Queueing

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Advanced queuing helps to organize and match customers to the right agent based on country, channel, customer group, or a combination of the three(3).

1916

Updated 5 months ago