Analytics

8x8 Connect allows users to monitor their usage, metrics and access logs, throughout the product families:

• SMS Analytics
• Chat App Analytics
• Video Interaction Analytics

This following section and it's pages will explain the analytics pages in depth.

📘 Voice Analytics

The voice analytics section is currently under development, and the corresponding documentation page will be added once it is finalized.

Location of Analytics Sections

These sections are located on the sidebar of connect under these tabs: