Developer Tools

8x8 Connect allows developers to manage their API Keys and Webhooks easily through their respective pages.

API Keys

This page allows to see, create and manage any API keys associated to your account.
API keys are used to authenticate with all 8x8 APIs, more information can be found here.

Webhooks

This page allows you to see, create and manage your webhooks.

Webhooks are used for 8x8 to automatically send you information such as delivery receipt and incoming messages. You can find more informations on webhooks here .

The webhook list will show you information such as:

  • Subaccount: The subaccount the webhook is attached to.

  • Type: The type of webhook which relates to the API it is tied to (Chat Apps, SMS).

  • URL: The URL the webhooks are being sent.

  • HTTP Authorization: The HTTP Authorization (if any) that is being used. For now the HTTP Authorization is a string that is added to the header that your server can use to authenticate the webhook.

    • You can find more information on the parameter here under the Body Params Object.
  • Content Type (Deprecated): No longer used in newer webhooks.

  • Status: Whether the webhook is enabled/disabled


When you click on the "Add new webhook" button you will see this pop up.

The popup above allows you to create new webhooks, it can be enabled for all sub-accounts or for a specific one only.

You can then select if you want to setup this webhook for SMS or for ChatApps. If you select SMS you will receive both incoming SMS and SMS delivery information on this webhook.

As mentioned above, the HTTP authorization is an optional parameter, in case your webhook requires authentication.

Webhooks can also be managed via API, here for ChatApps and here for SMS.

IP Whitelisting

With 8x8, your communication is secure, even in the unlikely event that someone gets hold of your API key. That's because only authorised devices from your approved locations (whitelisted IPs) can access our platform.

You can set this up using you 8x8 Connect portal here.

Under IP Whitelisting section. You may click the Create IP Address button.

You will be prompted to input the below information. Click SAVE once done.