Network Requirements

To run Video Interaction on your corporate network, please be sure the following points are covered by your IT team.

Your network should allow the following:

  • HTTP / HTTPS / WSS (Secure Websocket) connections to ​ and
  • UDP connections to destination port range 10,000 - 20,000 of ​ and
  • Reserve sufficient bandwidth for UDP/RTP traffic

If you are using the sFTP to get the recording files, please make sure the following IPs are whitelisted:

A full list of Domains, Ports and Static IPs is maintained and documented here:
Whitelisting, ports/static IP ranges:
Whitelisting, domains: