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Network Requirements

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To run Video Interaction on your corporate network, please be sure the following points are covered by your IT team.

Your network should allow the following:

  • HTTP / HTTPS / WSS (Secure Websocket) connections to ​.wavecell.com and .8x8.com
  • UDP connections to destination port range 10,000 - 20,000 of ​.wavecell.com and .8x8.com
  • Reserve sufficient bandwidth for UDP/RTP traffic

If you are using the sFTP to get the recording files, please make sure the following IPs are whitelisted:

13.251.201.173

A full list of Domains, Ports and Static IPs is maintained and documented here:
Whitelisting, ports/static IP ranges: https://go.8x8.vc/ranges
Whitelisting, domains: https://go.8x8.vc/domains

Updated about 2 months ago