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JaaSChapiContact Center8x8 CPaaS
v1HomeGuidesAPI Reference

Overview of Integrations

  • Integrations Overview

SMS API Tutorials

  • Tutorial - Single SMS
  • Tutorial - Batch SMS
  • Tutorial - Mobile Verification
  • Tutorial - SMS Engage

Chat Apps Tutorials

  • ChatApps: usage samples

API Information

  • Getting Started
  • Authentication
  • API Rate Limiting
  • Security
  • Webhook migration guide

Integrations - Automated Workflows

  • Zapier
  • Workato
  • Apple's Shortcuts

Integrations - Customer Support

  • Salesforce Live Agent
  • Zendesk Support
  • Zendesk - Notifications Webhook
  • Freshdesk

Integrations - Security

  • Auth0

Integrations - Logistics

  • Detrack

Integrations - Mobile and Web marketing

  • Adobe Campaigns
  • Braze
  • CleverTap
  • Oracle Responsys

Voice SDK

  • Overview
  • Android - Integrating the SDK
    • Using the Android SDK
    • API Specification - Android
  • iOS - Integrating the SDK
    • Using the iOS SDK
    • API Specification - iOS

8x8 Converse

  • 8x8 Converse - Overview
  • Dashboard
  • My Conversations
    • Ticket Queue Logic
    • Ticket Management
  • All Conversations
  • Configuration
  • Agent Management
  • Advanced Queueing
    • Channel based queueing
    • Country based queueing
    • Customer group based queueing
    • Combining different queue conditions
    • Advanced queueing tutorial

Contacts API Tutorials

  • Creating a contact
  • Create a group and add a contact to that group

8x8 Connect

  • Overview
  • Multi-channel Sender (MCS)
    • Sending SMS using MCS
    • Sending WhatsApp messages using MCS
  • Contact Management
  • Automation Builder
  • User management

8x8 Converse - Overview

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8x8 Converse is a chat-based customer service platform that supports all the Chat Apps channels out of the box! Engage with your customers over WhatsApp, Viber, WeChat, Zalo and more, easily and instantly.

To get access to 8x8 Converse, please reach out to your account manager ([email protected]).

  • Dashboard
  • My conversations
  • All conversations
  • Configurations
  • Agents management

Updated over 1 year ago


What’s Next
  • Dashboard