Callflow Actions

The supported Callflow Actions are:

  • makeCall - Initiates an outgoing call to the desired destination. This function should be used to connect the first call with another party.
  • say - Generates and plays a TTS to the calling user.
  • sayAndCapture- Plays a voice file in to the call and then captures users DTMF input and reports back the DTMF via Voice Call Action (VCA) webhook.
  • playFile - Downloads the sound/voice file provided and plays it back in the currently active call.
  • hangup - Disconnects all active calls. This will terminate the session, triggering the session summary webhook.