Delivery Error Codes

Possible error codes returned in the Chat Apps delivery receipts include:

Error code

Possible Reason

Comments

1

AbsentSubscriber

Subscriber is not registered in this chat channel

2

ContentRelatedError

Content Type is not supported by this channel

14

InternalError

Internal error

15

InvalidDestination

UserId is not valid for that channel

23

ConnectionError

Channel connection error

36

Expired

Message expired (not delivered at requested time)

41

SmscReject

Message rejected by Chat channel

42

NoCredit

Not enough credit on Account wallet

43

SpamFilter

Message filtered by anti-spam reason (ie exceeded daily limit of allowed messages on WhatsApp channel)

46

SubscriberNotReachable

Message sent to Channel, but user is not reachable for delivery

61

SessionExpired

Message trashed by session expired reason (i.e. 24 hours for WhatsApp)