Troubleshooting tip
The table below lists delivery receipt error codes for SMS
If you are debugging an error that appears in the JSON body of an 8x8 API response (for example"code": 1200), please see the API Error Codes reference instead.
Subject to enhanced details available on from outbound route, the following error codes can be sent by 8x8 in the delivery reports
| Code | Reason |
|---|---|
| 0 | No reason code |
| 1 | Absent subscriber |
| 2 | Content related error |
| 3 | Data missing |
| 4 | Deferred delivery |
| 5 | Pending upstream |
| 7 | Delivery failure |
| 8 | Deny |
| 9 | Equipment protocol error |
| 10 | ESME external error |
| 11 | Flooding |
| 12 | HLR error |
| 13 | Illegal subscriber or equipment |
| 14 | Internal error |
| 15 | Invalid destination |
| 16 | Invalid format |
| 17 | Invalid message length |
| 18 | Invalid parameter |
| 19 | Invalid source address |
| 20 | Local cancel |
| 21 | Memory capacity exceeded |
| 22 | Message being retried |
| 23 | Network failure |
| 24 | Age verification failure |
| 25 | Operation aborted by receiving network or user |
| 26 | Operation barred |
| 27 | Permanent operator error |
| 28 | Permanent phone error |
| 29 | Phone related error |
| 30 | Portability error |
| 31 | Premium SMS error |
| 32 | Roaming subscriber |
| 33 | Route error |
| 34 | Screening error |
| 35 | Service center congestion |
| 36 | SMS expired |
| 37 | SMS facility not supported |
| 38 | SMS malformed |
| 39 | SMSC cancel |
| 40 | SMSC error |
| 41 | SMSC reject |
| 42 | Source credit insufficiency |
| 43 | Spam filter |
| 44 | Subscriber billing issue |
| 45 | Subscriber busy for SMS |
| 46 | Subscriber not reachable |
| 47 | Subscriber temporary unavailable |
| 48 | System failure |
| 49 | TCAP error |
| 50 | Throttling error |
| 51 | Time out error |
| 52 | Unable to decode the response |
| 53 | Unexpected data value |
| 54 | Unexpected error |
| 55 | Unidentified subscriber |
| 56 | Unknown delivery state |
| 57 | Unknown error |
| 58 | Unknown service center |
| 59 | Unknown subscriber |
| 60 | Content filtered |
| 61 | Session expired |