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Overview of Integrations

  • Integrations Overview

SMS API Tutorials

  • Tutorial - Single SMS
  • Tutorial - Batch SMS
  • Tutorial - Mobile Verification
  • Tutorial - SMS Engage
  • Tutorial - SMS Feedback API

Messaging Apps Tutorials

  • Usage samples: WhatsApp
  • Usage samples: Viber
  • Usage samples: Zalo Notification Service (ZNS)
  • Usage samples: LINE Official Notification
  • Guide: WhatsApp Image Optimization
  • Guide: Zero-tap and One-tap WhatsApp Authentication Template
  • Guide: WhatsApp Template Validity Period (TTL)
  • Guide: Constructing WhatsApp Template Send Requests
  • Guide: RCS
    • Registration
    • Compliance
    • Message types and samples
    • Billing

API Information

  • Getting Started
  • API Rate Limiting
  • Security
    • Omni Shield
    • Recommendations for Securing your Traffic
  • Webhook migration guide

Integrations - Automated Workflows

  • Zapier
    • Tutorial: Google Sheets and SMS
  • Workato
  • Apple's Shortcuts
  • Cognigy
  • Make.com
    • Tutorial: Google Sheets and SMS

Integrations - Customer Support

  • Salesforce Chat Configuration Guide
  • Zendesk Support
  • Zendesk - Notifications Webhook
  • Freshdesk

Integrations - Security

  • Auth0
  • Okta - (BYOT) Bring Your Own Telephony Guide

Integrations - Logistics

  • Detrack - SMS Integration

Integrations - Mobile and Web marketing

  • Adobe Campaigns
  • CleverTap
    • CleverTap - SMS Integration
    • Clevertap - WhatsApp Integration
  • Braze
  • Oracle Responsys
  • MoEngage
    • MoEngage - WhatsApp Integration
    • MoEngage - SMS Integration

Voice SDK

  • Overview
  • Android - Integrating the SDK
    • Using the Android SDK
    • API Specification - Android
  • iOS - Integrating the SDK
    • Using the iOS SDK
    • API Specification - iOS

8x8 Converse

  • 8x8 Converse - Overview
  • Dashboard
  • My Conversations
    • Ticket Queue Logic
    • Ticket Management
  • All Conversations
  • Configuration
  • Agent Management
  • Advanced Queueing
    • Channel based queueing
    • Country based queueing
    • Customer group based queueing
    • Combining different queue conditions
    • Advanced queueing tutorial

Contacts API Tutorials

  • Creating a contact
  • Create a group and add a contact to that group

8x8 Connect

  • Overview
  • Multi-channel Sender (MCS)
    • Sending SMS using MCS
    • Sending WhatsApp messages using MCS
  • Sender ID Self Registration Module
    • Sender ID Dashboard
      • Dashboard View
      • Drafts Tab
    • Documents & Details Dashboard
      • Company Details Tab
    • Registration Module
      • Details
      • Adding Documents
      • Adding Sender ID Details
      • Reviewing Submission
      • Submitted Sender ID Registrations
      • Signing LOA
  • Sender ID Demo
  • Analytics
    • SMS Analytics
    • Messaging Apps Analytics
    • Video Interaction Analytics
  • Contact Management
  • Templates
    • SMS Template Management
    • WhatsApp Templates Management
  • Automation Builder
    • Steps
    • Triggers
    • Troubleshooting
    • Tutorial: Building a SMS + ChatApps Reservation Menu
    • Tutorial: Building a WhatsApp + Google Calendar Chat Bot
    • Tutorial: Opt Out Keyword (Messaging Apps / WhatsApp)
    • Tutorial: Opt Out Keyword (SMS)
    • Tutorial: Opt Out Keyword (SMS) for Third-Party System
    • Tutorial: Customer Survey via WhatsApp
    • Tutorial: Customer Survey via SMS
  • User management
  • Security (SSO)
  • Authentication - API Keys
  • Developer Tools
  • Data Center Regions

8x8 Video Interaction

  • Overview
  • Agent Interface
  • Customer Interface
  • Administrator Interface
  • Network Requirements
  • FAQ (Frequently Asked Questions)

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Updated over 2 years ago